14,280Inspections in 2025
2,140Permits Issued YTD
96 hrsAvg. Re-inspection Turnaround
98.2%Compliance Rate (Food)

Four service lanes. One bureau. Your compliance, clearly explained.

Each section below outlines exactly what triggers an inspection, what documents you need, how long the process takes, and what happens if you receive a violation — before you ever fill out a form.

Service Lane 01

Food Safety & Restaurant Inspections

01

What Triggers an Inspection

  • New restaurant or food service permit application
  • Annual routine inspection (all permitted facilities)
  • Consumer complaint filed with the bureau
  • Change of ownership or menu category upgrade
02

Documents Required

  • Current Food Handler Certification (all staff)
  • Menu with HACCP temperature log
  • Pest control service records (last 90 days)
  • Equipment calibration certificates
03

Inspection Timeline

  • Routine: Within 30 days of permit renewal
  • Complaint-driven: 48–72 hours from filing
  • Re-inspection after violation: 10–14 business days
  • Pre-opening: Scheduled 5 days before soft open
04

If You Receive a Violation

  • Grade C or below: Closure order posted immediately
  • Critical violations: 72-hour corrective action required
  • Non-critical: Corrected at next routine inspection
  • Appeal window: 15 calendar days from notice date

Form EH-201

Food Facility Inspection Report

Inspection Grade

A

Date

02/20/2026

Score

94 / 100

Temperature Logs
Sanitation Station
Storage Labeling
Pest EvidencePending
Inspector: R. Vasquez, #10471 Minor

Sample · Form EH-201 · Rev. Jan 2026

Service Lane 02

Water Quality & Septic Systems

Form EH-415

Water Quality Test Report

Coliform Bacteria

ND

Nitrates

2.1 mg/L

pH Level

7.4

Arsenic

0.003 mg/L

Sample Date

01/14/2026

CERTIFIED

Sample · Form EH-415 · Rev. Mar 2025

01

What Triggers a Test or Certification

  • New well installation or reactivation of unused well
  • Septic system permit for new construction
  • Property sale requiring water quality clearance
  • Complaint of odor, discoloration, or illness cluster
02

Documents Required

  • Well construction record (county permit number)
  • Site plan showing well-to-septic setback distances
  • Previous water test results (if available)
  • Septic installer license and system design drawings
03

Testing Timeline

  • Water sample collection: Scheduled within 5 business days
  • Lab results returned: 7–10 business days
  • Septic inspection: 48 hours after installer notification
  • Certification letter issued: 3 business days post-clearance
04

If Results Show Contamination

  • Boil-water advisory issued same day for affected parcels
  • Treatment system required before re-test
  • Re-test fee: $85 (standard) · $140 (expedited)
  • Contamination appeal: 30 days from notice date

Service Lane 03

Housing Code & Mold Investigations

01

What Triggers a Housing Code Investigation

  • Tenant complaint of mold, pests, or habitability failure
  • Referral from building department or code enforcement
  • Proactive inspection of properties with prior violations
  • Landlord self-disclosure prior to rental certification
02

Documents Required for Response

  • Property address and APN (Assessor Parcel Number)
  • Lease agreement or proof of tenancy (complainant)
  • Prior inspection records and corrective action log
  • Mold remediation contractor license (if applicable)
03

Investigation Timeline

  • Emergency habitability complaint: Response within 24 hours
  • Standard complaint: 5–7 business days
  • Mold sampling results: 10–14 business days from collection
  • Final clearance letter: 5 business days post-correction
04

Violation Notice & Appeal Rights

  • Notice of Violation served by certified mail + posting
  • Corrective action deadline: 30 days (standard) / 72 hrs (emergency)
  • Non-compliance: $500–$5,000 per day civil penalty
  • Appeal to Hearing Officer: 15 days from notice date

Form EH-308

Notice of Violation

Violation Summary

Visible mold growth exceeding 10 sq ft in bathroom and hallway. Inadequate ventilation. Ref: HSC §17920.3

Corrective Action Deadline

03/15/2026

Civil Penalty

$500/day

You have 15 calendar days from this notice to file an appeal with the Hearing Officer.

Sample · Form EH-308 · Rev. Sep 2025

Service Lane 04

Permits & Business Licensing

Form EH-100

Business Permit Application

Application Status

Application Received02/01/26
Plan Check Review02/12/26
Pre-Opening InspectionPending
Permit Issued
Ref: PRM-2026-00847In Review

Sample · Form EH-100 · Rev. Jan 2026

01

What Requires a Health Bureau Permit

  • Any new food service establishment or catering operation
  • Tattoo, piercing, or personal services facility
  • Public pool, spa, or recreational water facility
  • Childcare center or adult day health care facility
02

Application Package Required

  • Completed Form EH-100 (Business Permit Application)
  • Floor plan with equipment layout (drawn to scale)
  • Owner/operator Food Safety Manager Certificate
  • Business license from City Clerk or County Recorder
03

Permit Issuance Timeline

  • Plan check review: 10–15 business days
  • Pre-opening inspection: Scheduled after plan approval
  • Permit issued: Same day as passed pre-opening inspection
  • Annual renewal: 60 days before expiration date
04

If Your Application Is Denied

  • Written denial with specific code citations provided
  • Correction period: 30 days to resubmit revised plans
  • Formal appeal: 15 days · $75 non-refundable filing fee
  • Hearing scheduled within 45 days of appeal receipt

Compliance Services Portal

Check Your Compliance Status

Tell us your property address and service type. We'll pull your current inspection record, outstanding violations, and next scheduled action.

Step 2 · Select Service Type

Include permit number, violation notice number, or inspection date if available.

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Main Office

(555) 740-3200

Mon–Fri · 8:00 AM–5:00 PM

Email Inquiries

health@maplewood.gov

Response within 2 business days

Walk-In Counter

400 Civic Center Dr

Room 108 · Maplewood, CA